We are proud to introduce the compassionate and dedicated individuals who make Willowmere Care Centre a special place. Our team comprises highly trained professionals who are dedicated to delivering expert care with kindness, respect and a personal touch.
Audrei is a dedicated social care professional with over 21 years of experience supporting vulnerable individuals and empowering diverse teams. Having served as a passionate Deputy Manager for 13 years, she is committed to delivering high-quality care, fostering inclusive environments, and helping people achieve their full potential.
Frede is a highly accomplished administrative leader with a unique blend of financial acumen and healthcare expertise. Armed with a foundational background in banking and finance, Frede transitioned into the health and social care sector, dedicating 24 years to administrative excellence. This diverse experience combines rigorous fiscal discipline with a deep commitment to patient care and regulatory compliance.
I’m an empathetic and passionate Activity and Wellbeing Manager dedicated to making every day meaningful, enjoyable, and fulfilling for our residents. I love creating activities that promote happiness, independence, friendship, and a sense of purpose. I build strong, trusting relationships with residents and their families, offering support, understanding, and reassurance throughout their journey.
I aim to ensure every resident feels valued, listened to, included and cared for, while creating special moments and lasting memories for everyone.
Feliza is a professional and approachable receptionist who enjoys creating a warm and welcoming experience for residents, families, and visitors. With her background in administration, customer service, and care, she brings strong organisational skills, attention to detail, and a caring approach to her role.
She takes pride in greeting everyone with a warm smile and making them feel comfortable and at ease. For Feliza, being a part of the Willowmere team is about more than just reception. It’s about making a positive difference to the residents and their families each day.
Bello is a receptionist and front desk professional known for consistently showcasing his endearing charisma towards visitors. His welcoming smile and relentless pursuit of providing top-quality customer service let visitors know that Willowmere Care Centre is a place welcoming to all. More than that, a strength he possesses is a strong eye for detail , not only for customer service but also for administrative tasks. He ensures that all vital pieces of documentation are organised in order to maintain the successful running of the care centre.
Though he handles many challenges in his role, he never forgets where his passion truly lies. He constantly engages with the residents of Willowmere, making sure to brighten and make their days in any way he can.
